Privacy Policy
At Strike Lab, we are committed to protecting your privacy and ensuring that your personal information is handled in a lawful, fair, and transparent manner.
This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Protection of Personal Information Act.
How We Use Your Information
We collect and process personal information only for specific and legitimate purposes, including:
- Managing bookings and event enquiries
- Responding to your questions and requests
- Sending updates, promotions, and marketing communications (where you have consented)
- Improving our website, services, and customer experience
- Meeting legal and regulatory obligations
Who This Applies To
This policy applies to anyone who:
- Visits the Strike Lab website
- Makes a booking or event enquiry
- Contacts us through our website or other channels
- Subscribes to our newsletter or marketing communications
- Uses our golf simulator services
Personal Information We Collect
This may include:
- Your name
- Email address
- Company name (where applicable)
- Event details, including preferred date, location, and number of guests
We may also collect limited technical data automatically when you use our website.
Sensitive Information
Strike Lab does not intentionally collect sensitive personal information unless it is necessary to provide our services or required by law. We encourage you not to submit sensitive personal information unless specifically requested.
Your Rights (POPIA)
As a user, you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request the deletion of your personal information where applicable
- Object to certain processing activities
- Withdraw your consent to marketing communications at any time
- Lodge a complaint if you believe your information has been handled unlawfully
Consent
By using the Strike Lab website, submitting an enquiry, making a booking, or subscribing to our communications, you consent to the collection and use of your personal information as described in this Privacy Policy.
Sharing of Information
Your information may be shared with:
- Employers when you apply for jobs
- Trusted service providers who help operate our platform
We do not sell your personal information.
Security
Strike Lab takes reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Updates to this Policy
We may update this Privacy Policy from time to time. Continued use of our platform means you accept any updates.
Contact Us
If you have any questions or would like to access or update your information, please contact us directly.